Refund policy

Return and Refund Policy:

At Plush Babe Beauty Lounge, we strive to provide our customers with high-quality hair extensions. Due to the hygienic nature of our products, we regret to inform you that we do not accept returns or issue refunds on hair extensions.

We understand the importance of maintaining hygiene standards and ensuring that each product we sell is brand new and untouched. Therefore, once hair extensions have been purchased and received by the customer, they cannot be returned or refunded.

We encourage all customers to carefully review their orders before finalizing the purchase. It's essential to choose the correct length, color, texture, and style to meet your specific preferences and needs. In case you have any questions or concerns prior to making a purchase, our knowledgeable customer support team is here to assist you.

In the unlikely event that you receive damaged or defective hair extensions, please contact our customer support within 15 days from the date of delivery. We will investigate the issue thoroughly and provide appropriate assistance.

Please note that we reserve the right to refuse any returns or refunds if the hair extensions have been tampered with, altered, or used in any way, thereby compromising their hygienic condition.

We appreciate your understanding and cooperation regarding our no return and refund policy on hair extensions. If you have any further questions or clarifications, please feel free to reach out to our customer support team.